2017 Review of InsynQ Cloud Hosting / CPAASP

InsynQ Cloud Hosting/CPAASP



From the 2017 reviews of Hosting Providers for accounting firms.

InsynQ is well suited for small to mid-sized accounting firms that are looking for QuickBooks hosting capability, as well as the ability to host tax and related programs. CPAASP is the accounting solutions branch of InsynQ, which offers hosting for a variety of accounting, tax, and audit applications. InsynQ/CPAASP offers a hosting package specifically for accountants and CPA’s which includes virtual desktop capability, QuickBooks Pro, Premier or Enterprise hosting, and Microsoft Office hosting.

InsynQ offers a variety of application hosting options which include both public and private cloud hosting as well as virtual desktops, allowing users to access hosted applications from anywhere, at any time, using any device. InsynQ has been in business since 1997, and was the first QuickBooks commercial host. Today, InsynQ is an authorized QuickBooks, Sage, and Microsoft application host.

InsynQ offers system reliability, with a 99% uptime. InsynQ has data centers in both the U.S. and Canada, with all data centers SSAE16 – SOC 2 certified. The product is also HIPAA compliant, with all data centers certified, with anti—virus software, data backup capability, and advanced firewalls. All data centers have 24/7 video monitoring, and firms and administrators can easily control system access using the user permission capability function in the application, with various access levels available including complete access, limited access, or no access.

InsynQ offers virtual desktop capability, allowing users to access their applications from any location using a variety of devices, including PC and Mac desktop computers, laptop computers, iOS and Android smartphone and tablets.

InsynQ hosts popular applications such as QuickBooks Pro, Premier, and Enterprise, along with Sage applications such as Sage 50, Sage 100 and Sage 300. Microsoft Office applications are also hosted, including Office Standard, Pro, or Office 365. Common tax preparation applications such as ProSeries Tax, Drake Ta, Lacerte Tax and ProSystem fx Tax can also be hosted. Other applications hosted include Act! And Goldmine, ACCTivate, SpringAhead, Bill.com, SmartVault, and Qvinci. Along with standard hosting of the applications listed above, users can opt for a custom server that can host up to 98% of all available software applications.

InsynQ offers 24/5 support, with all support U.S. based. A group of on-call support engineers are available on weekends to ensure that users always have access to their files. Users can access support via chat, email, or telephone.

A knowledgebase is available on InsynQ’s website that provides access to a variety of Getting Started tools designed to assist new users, with Getting Started guides available for Windows, Mac, Apple and Android mobile devices, and how to set up a smart phone on Exchange. Users can also schedule support time from this web page as well. Demo videos, a series of PDF’s that can be downloaded, and access to the knowledgebase are available as well. Various downloads are also available for users to access directly from the website as well. All support is U.S.based, in Gig Harbor, Washington.  

InsynQ offers standard hosting for a variety of applications including all versions of QuickBooks Desktop. Sage 50, 100, and 300, Microsoft Office, Act, and Goldmine. Custom servers are also available that can host just about any application that is available. InsynQ offers a hosting package designed for accountants and CPA firms, which includes QuickBooks Pro, Premier, or Enterprise and Microsoft Office applications. Hosting services for both Bill.com and SmartVault are also included in the hosting package. This special package starts at $55.00 per user per month, with users able to add both SpringAhead and BigTime for an additional $6.00 per application per month. Pricing for custom servers is available upon request from InsynQ and users can sign up for a 14-day free trial of the software if they desire.

2017 Rating – 4.75 Stars